The team here at NEO-Growth have used car services and taxis all over the world. We have found that car services / taxis often provide an overpriced and unsatisfactory service. Uber and Lyft have turned the for-hire transportation service market on its head. Uber and Lyft have gained traction in large part with lower fares, nice vehicles, easy to use smartphone apps and a much better customer service. The email confirmation of the ride and payment makes tracking business expenses a breeze.
The market dissatisfaction was true not only for riders but also for drivers. Rideshare companies often offer promotions to increase driver retention and satisfactions. However, like any service, there have been reported incidents of criminal activity by the drivers harming riders. (Reported Rideshare Incidents) Unlike Lyft, Uber’s process for onboarding drivers, does not involve meeting drivers nor inspecting their vehicles before allowing them to ferry passengers. It is important, whether you are taking a taxi, Uber or Lyft, you need to exercise caution. Once the rider is picked up, insurance from either Uber or Lyft takes effect to protect the rider in the event of a motor vehicle collision.
Uber and Lyft both claim that they are totally different than any other service out there. However, these claims are obviously ridiculous. A large percentage of drivers, work for both companies. Each service has basically four different services:
The ability to quickly pay your fair, track your driver’s arrival time and record expenses for business travel, make both of these services highly recommended. We suggest that you sign up for both services as the availability of drivers at certain times and locations can very.
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